Title: Help Desk WP
Author: helpdeskwp
Published: <strong>24. decembra 2021</strong>
Last modified: 30. januára 2022

---

Vyhľadať plugin

![](https://ps.w.org/helpdeskwp/assets/banner-772x250.png?rev=2657794)

Tento plugin **nebol testovaný s najnovšími 3 hlavnými vydaniami WordPress**. Už
nemusí byť udržiavaný alebo podporovaný a môže mať problémy s kompatibilitou pri
použití s novšími verziami WordPress.

![](https://ps.w.org/helpdeskwp/assets/icon.svg?rev=2657794)

# Help Desk WP

 Od [helpdeskwp](https://profiles.wordpress.org/helpdeskwp/)

[Stiahnuť](https://downloads.wordpress.org/plugin/helpdeskwp.zip)

 * [Podrobnosti](https://sk.wordpress.org/plugins/helpdeskwp/#description)
 * [Recenzie](https://sk.wordpress.org/plugins/helpdeskwp/#reviews)
 *  [Inštalácia](https://sk.wordpress.org/plugins/helpdeskwp/#installation)
 * [Vývoj](https://sk.wordpress.org/plugins/helpdeskwp/#developers)

 [Podpora](https://wordpress.org/support/plugin/helpdeskwp/)

## Popis

Help Desk and customer support.

In order to set up the Help Desk WP on your website please follow the steps below.
First off you need to create a new page as your support portal page and then there
is a shortcode that you should put on the page.

[helpdesk_support_portal]

The above shortcode will render the content of the helpdesk on your page. Another
thing you should do is set your page as the support portal page in Help Desk WP 
settings.

In order to set that page navigate to WordPress -> Help Desk WP and at the top of
the page open up the settings and then in the Portal Page tab you can select your
page and save it.

Your support system is ready now. Your customers can open that page and submit their
tickets.

The tickets will be shown in WordPress -> Help Desk WP and you can filter and answer
them.

Watch the following video for more information.

#### Features

 * Unlimited Agents
 * Sorting And Filtering
 * Custom Category
 * Custom Type
 * Custom Priority
 * Custom Status
 * Email Notification
 * Customers Dashboard
 * Documentations

## Obrázky

[[

[[

[[

[[

[[

[[

[[

## Inštalácia

 * Upload plugin files to your plugins folder, or install using WordPress built-
   in Add New Plugin installer
 * Activate the plugin

## Recenzie

Pre tento plugin nie sú žiadne recenzie.

## Prispievatelia a vývojári

“Help Desk WP” je softvér s otvoreným zdrojovým kódom. Do tohto pluginu prispeli
nasledujúci ľudia.

Prispievatelia

 *   [ helpdeskwp ](https://profiles.wordpress.org/helpdeskwp/)
 *   [ Hi ](https://profiles.wordpress.org/mhmdm/)

[Preložiť „Help Desk WP“ do vašho jazyka.](https://translate.wordpress.org/projects/wp-plugins/helpdeskwp)

### Máte záujem o vývoj?

[ Prehľadávajte zdrojový kód](https://plugins.trac.wordpress.org/browser/helpdeskwp/),
preskúmajte [SVN repozitár](https://plugins.svn.wordpress.org/helpdeskwp/), alebo
sa prihláste na odber [vývojárskeho logu](https://plugins.trac.wordpress.org/log/helpdeskwp/)
cez [RSS](https://plugins.trac.wordpress.org/log/helpdeskwp/?limit=100&mode=stop_on_copy&format=rss).

## Meta

 *  Verzia **1.2.0**
 *  Posledná aktualizácia **Pred 4 roky**
 *  Aktívne inštalácie **Menej než 10**
 *  Verzia WordPress ** 5.2 alebo novšia **
 *  Testované do verzie **5.9.13**
 *  Jazyk
 * [English (US)](https://wordpress.org/plugins/helpdeskwp/)
 * Značky
 * [customer support](https://sk.wordpress.org/plugins/tags/customer-support/)[helpdesk](https://sk.wordpress.org/plugins/tags/helpdesk/)
   [support](https://sk.wordpress.org/plugins/tags/support/)[Support Ticket](https://sk.wordpress.org/plugins/tags/support-ticket/)
   [ticket system](https://sk.wordpress.org/plugins/tags/ticket-system/)
 *  [Rozšírené zobrazenie](https://sk.wordpress.org/plugins/helpdeskwp/advanced/)

## Hodnotenia

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/helpdeskwp/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/helpdeskwp/reviews/)

## Prispievatelia

 *   [ helpdeskwp ](https://profiles.wordpress.org/helpdeskwp/)
 *   [ Hi ](https://profiles.wordpress.org/mhmdm/)

## Podpora

Máte čo povedať? Potrebujete pomoc?

 [Zobraziť fórum podpory](https://wordpress.org/support/plugin/helpdeskwp/)