Title: CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout Author: CRM Perks Published: 18. augusta 2018 Last modified: 15. decembra 2025 --- Vyhľadať plugin ![](https://ps.w.org/support-x/assets/banner-772x250.png?rev=2629443) ![](https://ps.w.org/support-x/assets/icon-256x256.png?rev=2629443) # CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout Od [CRM Perks](https://profiles.wordpress.org/crmperks/) [Stiahnuť](https://downloads.wordpress.org/plugin/support-x.1.1.8.zip) * [Podrobnosti](https://sk.wordpress.org/plugins/support-x/#description) * [Recenzie](https://sk.wordpress.org/plugins/support-x/#reviews) * [Vývoj](https://sk.wordpress.org/plugins/support-x/#developers) [Podpora](https://wordpress.org/support/plugin/support-x/) ## Popis Show user tickets from [HelpScout](https://www.helpscout.net/), [ZenDesk](https://www.zendesk.com/), [FreshDesk](https://freshdesk.com/) and [Teamwork Desk](https://www.teamworkdesk.com/) in wordpress. Users can create new support tickets and reply to old tickets from wordpress. Learn more at [crmperks.com](https://www.crmperks.com/plugins/support-plugins/support-x/?utm_source=wordpress&utm_medium=directory&utm_campaign=supportx+readme) ### Supported Ticket Systems * [HelpScout](https://www.helpscout.net/) * [ZenDesk](https://www.zendesk.com/) * [FreshDesk](https://freshdesk.com/) * [Teamwork Desk](https://www.teamworkdesk.com/) ### Key Features * Display all tickets related to a user in table form. * You can use shortcode to display a ‚Create a Ticket‘ form and all tickets related to a user. * You can prevent spams by enabling Google reCaptcha before submitting a ticket. * Displays user tickets and ‚Create a Ticket‘ form in „my-account“ section of WooCommerce. * Plugin works with WooCommerce and HelpScout. When viewing a ticket in helpScout, It displays all WooCommerce orders of that user in Help Scout. > **Premium Version.** > Following features are available in Premium version only.[WordPress HelpDesk Integration Pro](https://www.crmperks.com/plugins/support-plugins/support-x/?utm_source=wordpress&utm_medium=directory&utm_campaign=supportx+readme). > * Phone Number field > * File Attachments > * Custom Fields > * Ticket Tags ## Obrázky * [[ * Tickets Table. * [[ * Create Ticket. * [[ * View Ticket. * [[ * Help Scout APP. * [[ * Ticket System Settings. ## Časté otázky ### Where can I get support? Our team provides free support at [https://www.crmperks.com/contact-us/](https://www.crmperks.com/contact-us/). ### Zendesk Support for WordPress * Give users opportunity to view their tickets from Zendesk. * Display User’s old tickets from Zendesk in a table form. Users can view any ticket. * users can submit new tickets by submitting a simple form. ### Helpscout WordPress Plugin * Allow users to view their helpscout tickets on your wordpress site. * Users can easily create new tickets with simple contact form. * Display User’s old tickets from HelpScout in a table form. ### Freshdesk for WordPress * Easily connect your wordpress site to your freshdesk account. * show user’s old tickets in beautiful table with simple shortcode. * users can easily create a new ticket by submitting a simple form. ### Website Help Desk Software * Show user’s tickets in your website. * You can use any ticketing system like zendesk, Freshdesk etc. * Users can reply to tickets from your website. ### Help desk Software for WordPress * This Plugin adds helpdesk portal in your wordpress site. * Users can easily see old tickets and reply to any ticket. * Integrates with popular ticketing systems like Zendesk, Freshdesk etc. ### Best Helpdesk Plugin for WordPress * This plugin provides wordpess sortcodes for displaying user tickets and creating new ticket form. * Supports many popular ticketing systems like zendesk. * Tickets attachments are also supported. ## Recenzie ![](https://secure.gravatar.com/avatar/9146f2f2a19c7a34d55a93612b67e882329f8bc2f38d13dac3be1810e3854a01? s=60&d=retro&r=g) ### 󠀁[Great plugin, great support!](https://wordpress.org/support/topic/great-plugin-great-support-1922/)󠁿 [Lucian Mihailescu](https://profiles.wordpress.org/lucianmih/) 15. septembra 2024 This is a great plugin to integrate WordPress HelpDesk with different support systems like HelpScout, Zendesk etc. Beside the plugin itself, the CRM Perks support team helped many several time to setup and test some of their other plugins (Constant Contact integration, form entries etc.) Warmly recommended! Thank you! ![](https://secure.gravatar.com/avatar/c74a96646f6ddd1eb9a6af7b91145bcb3fad8d9148c6d16fa64ccadf4cb1146e? s=60&d=retro&r=g) ### 󠀁[Great plugin for Zendesk users!! Highly Recommanded!!](https://wordpress.org/support/topic/great-plugin-for-zendesk-users-highly-recommanded/)󠁿 [Chang](https://profiles.wordpress.org/mydongchanggeng007/) 19. júna 2024 Great plugin for Zendesk users!! Highly Recommanded!! It allows you to see all the previous communication history from each customer!! ![](https://secure.gravatar.com/avatar/189907d946d8bd908154920967d7eeed12e1f258dcce3a55fafe3c67a9970af4? s=60&d=retro&r=g) ### 󠀁[Been looking for Native HelpScout Support!](https://wordpress.org/support/topic/good-plugin-6651/)󠁿 [chijiokeokereke](https://profiles.wordpress.org/chijiokeokereke/) 12. marca 2024 My client wanted to developer a custom plugin but we were fortunate enough to find this one. I appreciate the support. ![](https://secure.gravatar.com/avatar/abb257e951fe0d89ae28dd1ecd217541d9db2025c0f1c1421ae45bb55500f82e? s=60&d=retro&r=g) ### 󠀁[Just what we needed](https://wordpress.org/support/topic/just-what-we-needed-96/)󠁿 [stevetushar](https://profiles.wordpress.org/stevetushar/) 18. januára 2023 We were looking for better Freshdesk integration for our users and this was the solution. ![](https://secure.gravatar.com/avatar/47e9d156ac53e9769862aa031c5d0f85945ac205b25e81d70b5d423b09f4afe5? s=60&d=retro&r=g) ### 󠀁[Started off well](https://wordpress.org/support/topic/just-brilliant-64/)󠁿 [deargeek](https://profiles.wordpress.org/deargeek/) 19. augusta 2022 Stopped working, support unimpressive. Would rather delete this review but not an option. ![](https://secure.gravatar.com/avatar/0e3495b029d597ced289a2b05a42bce363c1ad00b82f548311f02c1347cfa814? s=60&d=retro&r=g) ### 󠀁[Great support and great plugin](https://wordpress.org/support/topic/great-support-and-great-plugin-39/)󠁿 [mysteryislands](https://profiles.wordpress.org/mysteryislands/) 16. júla 2020 I’m using this plug-in to get Zendesk tickets to my WooCommerce my account pages. Styling is amazing, ticket creation works flawlessly and the support is amazing if you encounter any issues. They also patch issues in the plug-in very quickly, which is great! [ Prečítať všetkých 7 recenzií ](https://wordpress.org/support/plugin/support-x/reviews/) ## Prispievatelia a vývojári “CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout” je softvér s otvoreným zdrojovým kódom. Do tohto pluginu prispeli nasledujúci ľudia. Prispievatelia * [ CRM Perks ](https://profiles.wordpress.org/crmperks/) * [ Samer Bazzi ](https://profiles.wordpress.org/sbazzi/) [Preložiť „CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout“ do vašho jazyka.](https://translate.wordpress.org/projects/wp-plugins/support-x) ### Máte záujem o vývoj? [ Prehľadávajte zdrojový kód](https://plugins.trac.wordpress.org/browser/support-x/), preskúmajte [SVN repozitár](https://plugins.svn.wordpress.org/support-x/), alebo sa prihláste na odber [vývojárskeho logu](https://plugins.trac.wordpress.org/log/support-x/) cez [RSS](https://plugins.trac.wordpress.org/log/support-x/?limit=100&mode=stop_on_copy&format=rss). ## Zoznam zmien #### 1.1.8 * fixed „xss issue with tickets submission“ issue. #### 1.1.7 * fixed „xss issue with shortcode“ issue. #### 1.1.6 * fixed „xss issue with shortcode“ issue. #### 1.1.5 * fixed „helpscout empty ticket“ issue. #### 1.1.4 * added „disable new tickets“ feature. #### 1.1.3 * fixed ticket number issue. #### 1.1.2 * fixed required ticket fields issue. #### 1.1.1 * fixed freshdesk ticket issue. #### 1.1.0 * fixed php8 issues. #### 1.0.9 * removed helpscout drafts from threads list. #### 1.0.8 * added ticket form class. #### 1.0.7 * fixed empty shortcode issue. #### 1.0.6 * fixed single ticket owner issue in freshdesk. #### 1.0.5 * fixed multiple ticket owners issue in helpscout. #### 1.0.4 * upgraded helpscout API to v2. #### 1.0.3 * added close ticket checkbox for helpscout. #### 1.0.2 * added filter for changing tickets table template. #### 1.0.1 * Fixed table and forms styling. #### 1.0.0 * Initial release. ## Meta * Verzia **1.1.8** * Posledná aktualizácia **Pred 4 mesiace** * Aktívne inštalácie **50+** * Verzia WordPress ** 3.8 alebo novšia ** * Testované do verzie **6.9.4** * Verzia PHP ** 5.3 alebo novšia ** * Jazyk * [English (US)](https://wordpress.org/plugins/support-x/) * Značky * [freshdesk](https://sk.wordpress.org/plugins/tags/freshdesk/)[helpdesk](https://sk.wordpress.org/plugins/tags/helpdesk/) [helpscout](https://sk.wordpress.org/plugins/tags/helpscout/)[support](https://sk.wordpress.org/plugins/tags/support/) [zendesk](https://sk.wordpress.org/plugins/tags/zendesk/) * [Rozšírené zobrazenie](https://sk.wordpress.org/plugins/support-x/advanced/) ## Hodnotenia 4.4 out of 5 stars. * [ 6 5-star reviews ](https://wordpress.org/support/plugin/support-x/reviews/?filter=5) * [ 0 4-star reviews ](https://wordpress.org/support/plugin/support-x/reviews/?filter=4) * [ 0 3-star reviews ](https://wordpress.org/support/plugin/support-x/reviews/?filter=3) * [ 0 2-star reviews ](https://wordpress.org/support/plugin/support-x/reviews/?filter=2) * [ 1 1-star review ](https://wordpress.org/support/plugin/support-x/reviews/?filter=1) [Your review](https://wordpress.org/support/plugin/support-x/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/support-x/reviews/) ## Prispievatelia * [ CRM Perks ](https://profiles.wordpress.org/crmperks/) * [ Samer Bazzi ](https://profiles.wordpress.org/sbazzi/) ## Podpora Máte čo povedať? Potrebujete pomoc? [Zobraziť fórum podpory](https://wordpress.org/support/plugin/support-x/)